ID Review & Retention Policy
Purpose and scope
Ordinary members need an approved manual ID review to post listings and use transaction features. You can browse without submitting an ID. Authorized admins may post without review; this does not mark them as ID reviewed. A review means an admin compared your entered legal first/last name with your submitted government ID. It is not automated identity verification, product authentication, a criminal-background check, or a guarantee of safety.
What to upload
Submit only your own government-issued ID using the private in-app upload form and explicitly consent to review. No selfie is required. You may cover your document number, street address, and barcode before upload. Leave your name, photograph, and expiration date readable. Never submit a Social Security card or email your ID to support. RESALE is 18+; submitting an ID does not replace that eligibility requirement.
Access and use
The entered names and image are available through restricted access to you and authorized review administrators, and are processed by our storage/infrastructure providers to deliver that service. They do not appear on your public profile. We do not use the ID image for advertising or listing AI screening. The public badge reflects approval status, not the contents of your document.
Retention schedule
After a review decision, the image is queued for deletion and the submitted legal-name fields are cleared. Unreviewed images expire after seven days and are queued for deletion; the name fields are cleared on expiration. Cleanup is scheduled hourly, so deletion is not instantaneous and may be delayed by a service failure. Orphaned uploads older than one hour are also eligible for cleanup. Review status and audit information, such as submission reference, reviewer, time, and decision, remain for account safety and operations until account deletion under the deletion policy. Provider backups may persist under their retention schedules.
Choices and corrections
If review fails, follow the in-app reason and resubmit through the secure form if appropriate, or contact joinresale@gmail.com to request a review of the decision. To withdraw from the service and remove your active account data, use Account settings → Delete account. For other privacy requests, contact support without attaching ID documents.