Account & Data Deletion
Delete in the app
Sign in, open Profile → Account settings → Delete account, read the notice, and enter DELETE to confirm. Deletion is permanent; it is not simply signing out. If you cannot sign in, recover your account or email joinresale@gmail.com from the account email address for help. We may need to verify account ownership before acting.
What the deletion process removes
The process disables account activity, removes notification subscriptions, deletes uploaded avatars, listing photos and ID images from active storage, and removes the account/profile, listings, favorites, blocks, identity-review records, and related marketplace records. Conversations associated with your account or deleted listings, including messages, offers, and meetup arrangements, are removed; the other participant may lose access too. Related moderation/report records are removed or references anonymized as part of cleanup. Save any records you need before deleting.
Limits and timing
The app reports success only after its deletion steps finish. If it reports an error, deletion may be incomplete; retry or contact support. Deletion does not reverse an outside payment, cancel legal obligations, remove independent screenshots or downloads held by others, or immediately erase provider backups and operational logs. Support email correspondence and records that must be retained for legal/security reasons may remain as described in the Privacy Policy. Previously issued access tokens can remain technically valid until expiry, but account access is restricted during deletion and the account is removed.
Other requests
You do not have to delete your whole account to edit your profile, disable notifications, or manage blocked users. Email joinresale@gmail.com for a data copy, correction, or help with a privacy request. Never include your password, authentication codes, or ID image in that email.